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See Section 3 for more information. For our everyday business purposessuch as to process your transactions, maintain your Zelle App Profile(s), respond to court orders and legal investigations, or report to credit bureaus. The biggest drawback of Zelle is that it doesn't offer fraud protection for authorized payments. Personal information means information that identifies or can be used to identify you directly or indirectly. That is why these services should never be used for commercial transactions but only to transfer small amounts of money to people you know.. However, they tend to be near the coasts and around major cities. Otherwise, to exercise this right, follow the instructions in Section 11. "Zelle's ease-of-use can also make it possible for malicious parties and fraudsters to use social engineering to acquire Zelle credentials," said Tom Kelly, president and CEO of consumer privacy company IDX. 1U.S. Based on the country you are transferring funds to, you will also need to supply one of the following: For example, the ABA routing number is used to identify banks in the United States and you will need to provide it or a SWIFT for transfers to that country, while if youre sending a transfer to Europe you will need the IBAN and the SWIFT of the recipients bank. We may receive payment from our affiliates for featured placement of their products or services. Over 100 million people use Zelle to transfer nearly $500 billion annually, which is a staggering amount of money, says Monica Eaton, COO of Chargebacks911. She is trained in digital and website accessibility and plain language, and is a member of ACES: The Society for Editing and the Center for Plain Language. How to exercise your data privacy rights. Similarly, you likely wont be able to get your money back if you fall victim to a gift card scam. Send and Receive Money with Zelle - Frequently Asked Questions If you use theZelleApp on an iOS device, you may also close your profile by selecting Delete Account in the app settings on your device. "Zelle is safe because it uses data encryption which offers users increased protection.