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Check the control board for signs of damage. Vent fan is weak on Samsung over-the-range microwave. NOW HIRING! Cant figure how to take the door panel apart to reach the actual inside to clean re-seat the cable. What does C-DO mean and how is it fixed - Q&A - Best Buy Since you are out of the manufacturer warranty, the cost of repair would be your responsibility. To fix the issue, you must check the humidity sensor. But if the fan strength isn't strong enough to hold up a napkin, you may feel like it's not working. Contact:[emailprotected]312 W 2nd StUnit #A631Casper, WY 82601. This can be annoying, but its good to remember that this just means your microwave is working properly by stopping you from using a potentially unsafe appliance. When a microwave is in Demo mode, you can use all the functions of the microwave, but it won't heat anything. But, If everything above will not fix the problem, then you need to replace the whole touchpad. The microwave has power but is not working. Reattach the back panel with the microwave. Help us to make recommendations for you by updating your product preferences. A control panel is an association of several keys and electrical switches. (Fire sensed.). Before jumping to the conclusion that you need to either call a repair service or purchase a new microwave, try resetting the unit. Then you can plug the microwave back to power and check whether it is functioning correctly. Schedule Service (866) 254-8474. Easy sign-in, Samsung Pay, notifications, and more! Microwave Fault Codes | Appliance Aid The main function of a microwave is to heat things up, if the microwave is failing to do so, examine the high voltage diode, the door switch, and the magnetron. Get product support via live chat, email, and more. To complete the reset, select OK.