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That invoice for antivirus protection is a scam, How a company could easily get a false F rating from the BBB. Where is it? Be sure to document all communication with EF Tours so that you can refer back to it if necessary. If you happen to wander around the Charles River, it is worth of walking toward the Zakim Bridge and stopping by North Point Park. I sent the letter and will contact them again Monday to try and get answers. how to get a full refund from ef tours how to get a full refund from ef tours Your card has consumer protection programs built in so you can challenge a charge if the vendor does not fulfill what was promised. If you want any other info or even wanted to pass my company on to your leaders shoot me a message! COVID-19 Future Travel Vouchers that were issued to travelers whose original tour was scheduled to depart on or after February 24, 2020 may be redeemed for travel departing on or before September 30, 2025. The cancellation was due to a National Emergency not voluntary of the travelers. It is a total scam! The first thing to keep in mind is that there are alcohol restrictions with these tours. I cancelled my daughters trip to Greece. Whatever happens, weve seen it. We were assured that the stop there would only last 30 minutes, but it ended up taking three times that, leaving us only an hour and a half to visit the Louvre before we had to be back on the bus to catch a flight to Italy. If you wanted a refund, there was a fee. I am a retired college Professor of Art. I worked on the building and had to be in the offices every 3 months for 2 years. Dinners are are pre-arranged with a preset menu by EF at local restaurants. For the first four nights during our stays in London and Paris, we were sent to Hilton Hotels. EF is keeping $565 dollars needed to cover their overhead and costs to hotels and airlines but students could reschedule. Sometimes it was quite obvious where our group was supposed to go, and sometimes it wasnt. (Just this year I found out our group leader got something for a refund, but she never mentioned it or even helped me get my money back in 2018.thanks for that.) Can I get a refund for my Marriott Vacation Club Points? 824. - Get inspired with the latest travel guides, tips, and stories from our team. I was told we should have paid extra if we wanted to be IN Sorrento. If you have general questions about your enrollment in the travel . Parents lose thousands after annual school trip canceled due to - WAGA They are also putting about 4 kids in a room! Is there any way I can get around it? Unlock new opportunities and expand your reach by joining our authors team. For example, on our first full day of the trip, we visited the Tower of London. Politeness. Im not sure if the lunch situations were like this because of our tour guide or because of EF itself. You can call EF Ultimate Break at 1-800-766-2645. Their initial flight was cancelled at 645pm and no one from ef tours was available to book overnight rooms so they could make their 6 am flight.