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According to Poshmarks return policy, a buyer can only submit a return request for the following reasons: The item received is not as described (e.g. While Poshmark has not stated this, its likely all cases and comments are retained in a users history. Were all human! I hope this makes sense. Get $10 when you sign up for Poshmark using my invite code: POSHTOPROFIT. 24 Things to Do When Your Poshmark Items Arent Selling + Checklist! I must've gotten a little confused in the process and sent a size Large instead of the XL. Now, I teach people how to do the same while skipping years of trial-and-error. Not knowing it fraud. The buyer said, "The sizing/fitting is very weird. In most instances, you should provide a response to an open case. Theres no harm in having a case opened against you or accepting a return. Instead, gravitate towards phrases like, Im bummed to hear that still convey sympathy and concern without being outright apologetic. I have two of the exact Nike shirts and now I am very worried my closet will be shut down. If you're still spending time sharing to parties, trying to gain followers, sharing other Poshmark sellers' items, or spending ungodly amounts of time completing all the . Rememberjust because a buyer opens a case does not necessarily mean their return request will be approved. I'm PISSED to say the least. Account - Poshmark Response: Im sorry the item did not work out for the buyer. They tacked on $35000 on top of my real earnings. The dress is big on the breast but the size zipper does not close correctly. When payment for the full value of items is not exchanged through the Poshmark platform, we cannot guarantee that both parties will ship and transact as promised. If this happens to you, open a counter case advocating to be reimbursed the full cost of the item or sale. Create an account to follow your favorite communities and start taking part in conversations. If there are no complaints within 3 days of receiving the product, Poshmark shall release funds to the seller, and once a sale is confirmed, there will be no refunds. In these cases, reply stating your reasons for the sale being legitimate and add pictures if necessary. These tips highlight that sellers sometimes go above and beyond for our customers and we do appreciate them! After all, they can see all of your responses. Can a Poshmark seller recharge me for an item after I cancelled the My order number is. How to approve a wrong item return request - support.poshmark.ca