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Use Apple Cash safely and securely. You can find the transaction ID by clicking the "Find Transaction ID" button and locating the payment in your account history. Locate the listing for the payment in your account overview. There's alot of info online saying paypal will close the case as they are not responsible. Do share your feedback in the comments how did you solve that issue? Anything would be appreciated. If you pay online then you must be here in person to provide ID, sign for items and pick up. Once you provide that one-time passcode, they will immediately identify your account and help you further. jeanmca09. Click the Activity button at the top of the screen. Here's how to cancel a pending payment: Go to your PayPal account summary. So far, I've gotten no response on Google, LinkedIn or google+. I sent money via PayPal to wrong email address, but the correct person . But she says the company does have procedures in place. Paypal payment sent to wrong/unused email address PayPal's approach to transferring money is losing ground to providers like Revolut. Please make sure to check if you have linked the correct PayPal account and have typed in the . From my understanding paypal won't do much as I sent it as a gift. PayPal is putting new limits on a feature in its payment system that allows people to receive money without paying extra fees . I am . Its quite easy to use than a bank transfer. How to Cancel a Venmo Payment, or Request Your Money Back - Insider Email the 'wrong' email address and request that they issue a refund, tell them how to do so if they do not know. Privacy Policy. What if a payment I received went to the wrong email address? Click the transaction ID corresponding the erroneous payment.