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Ensure that your Square Reader is fully charged and that you have a strong Wi-Fi or data connection. Squares standard processing fee is 2.6% + 10 for contactless payments, swiped or inserted chip cards, and swiped magstripe cards. Square cables and wall chargers are tested thoroughly and adhere to government standards. How do I pair the reader to my mobile device? We offer several compatible phone and tablet cases that hold both your device and your Square Reader for contactless and chip & PIN cards. 1 solid red light means your battery is 25% charged. Well continue to update our status page with more information. If youre attempting to pair your Square Reader with a new device or switching the Square Reader to a different device, you must first have your reader forget its connection to the previous device. Do not let go of the power button until after the red lights have stopped flashing. What is the liability shift and why do I need to accept chip cards? Comment * document.getElementById("comment").setAttribute("id","a0b0365ab67e7d7f0a0ab70ab43344ea");document.getElementById("afe6277d1c").setAttribute("id","comment"); Save my name, email, and website in this browser for the next time I comment. Why does my Square Reader disconnect when I turn on Airplane Mode? If the Square Reader lights dont turn on, try again and make sure to firmly press and hold the Square Readers button for a full 20 seconds. It uses Bluetooth Low Energy (LE) or USB (Android only) to connect to the Stripe Terminal SDK on a mobile device. Learn more in Squares comprehensive guide to Apple Pay. Re: Chip & Tap Reader: First and last flashing red lights. Operation is subject to the following two conditions: Changes or modifications not expressly approved by the party responsible for compliance could void the users authority to operate the equipment. Check out our video on Accepting Chip Card Payments with the Square Contactless and Chip Reader for additional help. Before you attempt to connect your Square Reader, make sure that your Square Reader is fully charged and your device has a strong Wi-Fi or cellular data connection. Square Reader for contactless and chip comes with a free Square Reader for magstripe so you can swipe cards the old-fashioned way, too. Do not let go of the power button until after the red lights have stopped flashing. Taking dip payments with wet credit cards can also cause water damage. While the reader is charging, use a small object like a bobby pin, pen cap, or paper clip to firmly press and hold the button on the reader for 20 seconds. Press the button again to turn Square Reader on, observe any lights on Square Reader. What if I already have a Square chip card reader? Plug in Square Reader for at least 20 minutes to be sure its charged. Thanks for reaching out on this forum thread. If the lights on the Square Reader turn green, youre all set. The Square chip card reader does require charging, but each charge lasts quite awhile. For iOS devices, this can be found in Settings Bluetooth. Invoices or Virtual Terminal to process their payment rather than keying in their card information through the Square app.