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Its possible that someone with an identical problem has posted for help before. Personally, though, I found it disappointing. If your tickets didn't sell, turn the listing off and the tickets should reappear in your wallet. All rights reserved. I live in Singapore where the StubHub app is not avail. Learn more StubHub offers a convenient way to buy and sell tickets, but if you have an issue, figuring out the best way to get a hold of them can be a serious pain. Ultimately, the founder and CEO of Viagogo, a highly profitable international ticketing player about a quarter of StubHubs size, agreed to pay more than four billion for StubHub. And after my years-long risk at Joyus, I was ready to jump into leading a successful and well-established consumer service and help it to grow even more. I was prepared to take on this type of corporate risk, which would directly impact my own ability to succeed in the job, although I took care to include protections in case of a company merger or acquisition when negotiating my employment contract. You can find a list of commonly asked questions for StubHub users online on, Looking for a deal for a future concert? The acquisition of Ticketbis is StubHubs latest geographic expansion, preceded by the launches in Mexico in May 2016, Germany in September 2015 and the UK in March 2012. First, we adapted all of our previous policies to our new Covid reality, dealing with thousands of angry customers who wanted their cash back immediately for ticket purchases theyd made on now suspended events. Stubhub, Inc. operates as an entertainment ticket agency. Choose Possibility: Take Risks and Thrive (Even When You Fail). Continuous feedback and collaboration on setting personal goals, allows engineers and all employees to grow their career in the desired direction. President of StubHub When Covid Find contact information here. By signing up you are agreeing to receive emails according to our privacy policy. If the only thing you know about sports is who wins and who loses, you are missing the highest stakes action of all. Search open jobs at StubHub in Salt Lake City and find out about the interview experience in Salt Lake City or explore more of the top rated companies in Salt eBay Inc. (NASDAQ: EBAY) is a global commerce leader including the Marketplace, StubHub and Classifieds platforms. To subscribe, click on the button below and copy the URL into an RSS reader. Surviving wasnt easy. Check out, All tip submissions are carefully reviewed before being published. Viagogos founder also happened to be one of StubHubs original founders, a serial entrepreneur who had left the company under less-than-ideal terms in 2006. Collectively, we connect millions of buyers and sellers around the world, empowering people and creating opportunity through Connected Commerce. We would be the company acquired, not the ones doing the acquiring. Todays news builds on StubHubs history of innovation and strong tradition of firsts, which include forging the first ticket guarantee that covered both buyers and sellers in 2006; launching the industrys first ticketing app on iOS devices in 2010; being the first ticketing company with stadium naming rights in 2013; and now, becoming an international ticketing leader by adding the Ticketbis business to its offerings. She is the right leader to lay the foundation for long-term growth and continue StubHubs international expansion while delivering outstanding fan experiences.. Call 1-866-788-2482 to speak to a customer service representative from StubHub. WebSend us a message. Founder oftheBoardlist, former president ofStubHub, and author ofChoose Possibility: Take Risks and Thrive (Even When You Fail).