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These Are The Best (And Worst) Airlines Of 2023 | Globetrotters Southwest ranked last on WalletHub's list, bringing up the rear in several categories, including being the least reliable and the least safe airline. Power releases their North America Airline Satisfaction Study, allowing travelers to rate all the major airlinesfor better or worsein various categories including cost, customer service, aircraft quality, entertainment, and more. Worst U.S. airline is JetBlue, not Spirit or Frontier: WSJ ranking - CNBC The finance website WalletHub ranked US airlines best to worst based on government data. Americans and even passengers from all over the world may have experienced firsthand some of the inconsistencies that American Airlines have in their day-to-day operations. Which? The carrier is the second-cheapest airline behind Frontier, with an average airfare of 3.82 cents a mile. Spirit Airlines 5. Sample sizes: Jet2.com (1,503), Turkish Airlines (73), Finnair (49), Swiss (71), Aurigny Air Service (60), Norwegian (98), Icelandair (56), Aer Lingus (161), Air Malta (57), SAS Scandinavian Airlines (66), Aegean Airlines (49), FlyBe (56), Iberia (57), KLM (224), TAP Portugal (98), EasyJet (2,255), Tui Airways (677), Air France (72), Vueling Airlines (121), Lufthansa (152), British Airways (1,507), Eurowings (38), Ryanair (1,261), Wizz Air (158). Here's what they chose, Get Make It newsletters delivered to your inbox, Learn more about the world of CNBC Make It, 2023 CNBC LLC. Southwest ranked last, with American, JetBlue, and Frontier also near the bottom. In terms of other key findings, Delta Air Lines was named the most reliable airline, with thelowest rate of cancellations, delays, mishandled luggage and denied boardings. entertainment (Compare that with Delta and Hawaiian at the top of the list, both of which log close to 90 percent on-time arrivals.) Over 2% of flights were more than three hours late higher than most rivals, although it did tell us it has staff at sales desks to help customers. "They have come a long way in the past five years and are one of the rising airlines," he says. If you've ever flown JetBlue, the rock-bottom ranking may come as a surprise, especially since the New York-based carrier shot up 14 spots . The list, released on Jan. 28, ranked the nine largest U.S. airlines based on their performance in 2021 across seven categories: on-time arrivals, cancelled flights, extreme delays, tarmac waits longer than two hours, mishandled baggage, passengers being involuntary bumped from flights and customer complaints. Theres no better bet than having to fly European than in the continents best airline, holiday or not, Lufthansa. United is one of the few airlines that have onboard wifi for free according to, Singapore does not settle with having, far and away, the best airport in the whole world. United Airlines. This year, as travel started returning to pre pandemic levels, the experience of flying has become a bit disappointing.