Providers and their staff are invited to learn how to address disability and create access in their work at a free, online CEU program sponsored by UCare. The UniCare provider portals may only be accessed using a supported browser such as the latest versions ofGoogle ChromeorMicrosoft Edge. Availity Essentials is the place to connect with your payersat no cost to providers. If you're experiencing a mental health crisis, call our Behavioral Health Crisis Line at 1-833-434-1261 (TTY 711) for help. Providers Must use ICD-10 Diagnosis Codes Beginning Oct. 1, 2015. Behavioral health providers. Chat with UniCare in the Availity Portal Get answers to your questions about eligibility, benefits, authorizations, claims status, and more: 1. Solutions. Provider Tools and Resources - Virginia Premier Find a Provider | Beacon Health Options < Back to Carelon Behavioral Health main site, Carelon Behavioral Health Strategies Members, Carelon Behavioral Health (formerly ValueOptions) Members. UCare has implemented these payment changes. Quality Care That's Right for YouWhether you need a routine check-up or a specialty procedure, you want the best care you can find.BCBS recognizes doctors and hospitals for their expertise and exceptional quality in delivering care. If you have any questions, or need assistance locating a provider, please call UniCare Member Service toll free (833-663-4176 for Basic, PLUS and Community Choice member or 800-442-9300 for Medicare Extension members). 1. We also have the right to customize MCG guidelines based on determinations by the Medical Policy & Technology Assessment Committee (MPTAC). UniCare Health Plan of West Virginia, Inc. Medicaid Managed Care Prior Authorization Request Form www.unicare.com UniCare Health Plan of West Virginia, Inc. UWVPEC-1204-19 September 2019 UniCare Health Plan of West Virginia, Inc. (UniCare) precertification phone number: 1-866-655-7423 Fax: 1-855-402-6983 Kaiser Permanente (800) 464-4000. www.kaiserpermanente.org. Note that where we have developed a medical policy that addresses a service also described in one of these other sets of criteria, UniCares medical policy supersedes.