You clearly have the signed for 'tracking number' which begins with 2 letters and ends 'GB'. Otherwise I might consider suggesting a partial or even full refund if I was feeling generous and I believed them that the item didn't arrive. Sheesh. Because the seller was able to, provide proof of shipment, we cannot reverse this transaction or issue a, refund. Now I am abroad and the parcel shows as delivered. This has happened to us on a few occasions and they have more specific details. Also, the delivery location, why the seller didin't use special delivery (or at least some form of tracking) for such a valuable item and why they aren't willing to share the serial number is beyond my understanding (they should at least report it to police and block the phone if it is stolen). 30-01-2014 How To Deal With a UPS Damaged Package Without Losing Your Temper, USPS Damaged a Package From eBayHow To Solve the Issue Stress-Free, Reporting a DHL Lost Package the Easy Way. A close friend worked in a post office in Westchester County (NY) both inside and delivery. Item not received issues - eBay The seller refuses to replace the item or give me a refund. I am annoyed that I have to chase Royal mail despite giving so much evidence to ebay. Find It In Seconds! What should I say to her? by ResearchMed Fri Feb 01, 2019 5:59 pm, Post end up losing this package I will count it as a 200 dollar lesson on the differences between customer service of PayPal/eBay and Amazon. Buyed received item but dosen't know how to mark item as delivered? You will be able to file a missing package claim within 60 days from the mailing date. Looking back I can't really believe this story: When I lived in an apartment I had a (rather important) package once "delivered" that I did not receive. The big advantage of using PayPal is that, unlike eBay, it is regulated by the FSA. Hey guys, I'm at a loss as of what to do. which prove I and my family weren't even present in the UK to accept the parcel, which means someone has falsely signed for me. In some cases, if your neighbour received your mail by accident, they will bring it to you. So I ordered a parcel this week, and the lady sent this via evri pack This item: TACFUN All Steel M14/M1 Rear Handguard (Clips) Removal and Installation Pliers Tool $29. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. I tried to google this, but couldn't find anything. However the 2nd time - it truly was never delivered despite the USPS tracking number showing delivered. 01:37 AM, on and offered 30 she accepted. The seller should respond within 3 business days to provide a delivery update, offer a replacement, or give you a refund. 04:16 AM. The seller will have to prove postage to your address.