The timeframe for the remaining emails looks to be midday today so. Please try again later. I ordered a Fridge-Freezer on Black Friday from their website, which was due to be delivered on the 5th Dec. Currys are now taking the piss was told yesterday if not by lunch you havent received email get in touch but now been told by end of day should receive it already been waiting 6 fucking days Christ whats so hard about copy and pasting the email to all recipients who ordered the console, So just to follow on from the top post on this article , its monday and i have yet to have a confirmation either, Money out of account, got a screenshot with my PR code but yeah no email confirmation. I received the lens today from Currys online, same driver who brought a parcel from Amazn. Some email providers may mark our emails as spam or completely block them. I payed with PayPal and received a confirmation email from PayPal, but didn't receive a confirmation email from Currys. Press question mark to learn the rest of the keyboard shortcuts. I can't complain, wish Currys had emailed . If you haven't received your shipping confirmation email, it is possible your order hasn't shipped yet. But seriously, thank you all, youve made the wait much more bearable. Available 24/7, our Webchat is always on hand to help with your tech or order issues. I hope you all get those coveted confirmation emails! I also asked that if I have my PRE code and theres a pending transaction in my account for the deposit, am I guaranteed to get the console. No real answers. Contact Us This all coming through customers talking amongst themselves not hard to release a statement with one answer is it? Theyve said on Twitter that they expect the last of the confirmations to be sent out by end of play today. Hopefully you should all get your confirmations soon! Missing Currys Order MoneySavingExpert Forum We wait. Hello As long as you have the Pre-Order reference you are guaranteed the product. The Reddit home for PlayStation 5. Again. Thanks Mark. Spoke to an agent on webchat today, and pinned him down when any vague language was used. Still need help? Edit 5 - Confirmation received at 18:16. I know there are other retailers whose systems had orders cancelled automatically for customers who had pre-ordered but currys is not one of them all our PS5 Pre-Orders are guaranteed. Create an account to follow your favorite communities and start taking part in conversations. Were still in the dark and Currys now seem to be blaming the delay on an issue on Sonys end. There was a problem submitting your feedback. There is absolutely no issue about you not receiving the PS5 you pre-ordered so please do not listen to those who have said this. Check the processing time for your order in the order confirmation email to determine when it should be sent out. Gotta wait til Monday now, I guess. Edit 4 - From what I can see, no confirmation emails were sent out yesterday (Tuesday). So. Be sure to check your spam folder for emails about your order and make sure to add Threadless to your safe list. Each time you order, you'll receive an order confirmation email as soon as your order is placed. Terms and conditions | Currys Help & Support | Currys Press J to jump to the feed. Quote: I should update this thread. Fingers crossed. I do have a order number and the 5 deposit but no email. Edit 3 - Confirmation emails started rolling out from around 9pm last night (Monday night).