But our residents are expected to handle smaller items like light bulbs, pest control, minor plumbing clogs, and basic pool maintenance. To make accessing these services even easier, download the mobile appon theApp Store GREAT for renters. Review from Carlos U. Live in a great house without the headache and long-term commitment of owning. Box 3708 Albany, NY 12203 IllinoisFirstKey Homes of Illinois, LLC P.O. Please read our comprehensiveResident Payment Guide to avoid any surprises and familiarize yourself with late fees and amenity fees. Our bar was set high: Top-quality homes managed and maintained by top-level professionals. When it comes to maintaining your home, Invitation Homes is here to do the heavy lifting for you. Ask an Expert Web Series: Landscaping | Building positive ROI and brand impressions, When the storm moved out, SMS Assist moved in to help a critical industry recover after Hurricane Ian, Built In Honors SMS Assist in Its Esteemed 2023 Best Places To Work Awards, How labor & parts shortages are affecting facilities management, Our chat with Elaine Huffman, co-owner of Tropical Air, 5 ways facilities maintenance programs build customer trust at retail bank locations, Customers will pay more for a better experienceyour facilities play a part. Due to the current nature of COVID-19 outbreak, all Invitation Homes offices will be temporarily closed to visitors. The process was very smooth and I couldn't be happier!" But our residents are expected to handle smaller items like light bulbs, pest control, minor plumbing clogs, and basic pool maintenance. And according to their corporate filings, they're taking in more than $1.5 million a month in rent from middle Tennesseans. At a home in Clayton, N.C., near Raleigh, Invitation Homes hired a contractor to do $54,000 worth of work, including installing a new air conditioning system, according to documents obtained by . Invitation Homes | Tenant Portal Application the app itself works great and the response from the ll is also very good.