We take no responsibility for such issues. Here are our four CHOICE tips for safe ticket buying. Viagogo ranks 177th among Tickets sites. viagogo - Buy & Sell Concert, Sport & Theatre Tickets By using our Site, You agree to accept this Agreement. Sellers who commit to send tickets directly to viagogo are not required to confirm the order. Viagogo is refunding people who bought tickets to events that have been permanently cancelled due to coronavirus - or giving them a "125% voucher". You warrant that you are over 18 years old and have the legal capacity to make the transaction. It is up to the Buyer to verify the most recent changes by contacting the box office or referring to official listings for any changes. There are an increasing number of unauthorised ticket resellers operating online. Consumers urged to avoid viagogo | NSW Government Facebook page for Australian Department of Home Affairs, LinkedIn page for Australian Department of Home Affairs, Visa Entitlement Verification Online (VEVO), (Subclass 870) Sponsored Parent (Temporary) visa. Always remember anyone can post on the MSE forums, so it can be very different from our opinion. We will cooperate to ensure that violators are prosecuted to the fullest extent of the law. 2.6 Making an Offer. We endeavour to rearrange delivery with the customer or arrange a collection point. If a Seller sends tickets that are not consecutive, but listed them as so, viagogo may charge the seller a replacement fee and other charges, as specified in Section 5. Todays $7m penalty sends a strong signal to businesses like Viagogo conducting business in Australia that they cannot get away with profiting from misleading Australian consumers about the price of the tickets they are selling, or other misleading conduct.. You may also have extra rights in your state or territory. Ticket listings are a representation of actual seat location. If any provision of this Agreement is held to be invalid or unenforceable under any circumstances, its application in any other circumstances and the remaining provisions of this Agreement shall not be affected. Stay informed. 2.10 Collecting Payment. 2. I haven't received an email confirming my order. Google says Viagogo's lack of price transparency, last-minute change of currency on prices and pressure-selling approach don't constitute a violation of its rules. In proceedings brought by the Australian Competition and Consumer Commission (ACCC), the federal court. Tickets sales must be fulfilled via the delivery method indicated at the time of sale directly to the Buyer and no later than the shipping deadline communicated to the seller at the time of sale (Must Ship By Date). FILE A DISPUTE WITH YOUR BANK.