You will be at your school account screen in no time. The key point to know is that ECSI does not offer student loans. Disclaimer: Our team strives to provide information that is accurate, complete and timely, but we make no With an income-driven payment, your monthly payment may be as low as $0. The name of the company sending you a federal loan bill every month is your servicer. Our partners cannot pay us to guarantee favorable reviews of their products or services. When you set up a payment plan to pay your past-due account balance, you will need to sign a payment plan agreement. This includes 32 complaints in the past 12 months. They can service any type of student loan and provide customer services. Payment Options - Student Loans | University of the Pacific Once you set up your ECSI profile online, you can access monthly billing statements and pay bills electronically. You can also get in touch with any of the loan servicer contact centers by calling 1-800-4-FED-AID. This is where Heartland Educational Computer Systems Inc, commonly referred to as ECSI comes in action. You can login with your Federal Student Aid (FSA) ID. It will only happen in case you log in from a new device. to find out. Its an affordable investment, too. The biggest hurdle that we had to get over was the fact that our support tickets need to be monitored by our support team and they can follow multiple paths simultaneously. stated Ryan Bruner, Heartland ECSIs Director of Client Support. E.C.S.I. | Better Business Bureau Profile Once the transition to ECSI is complete, you can access your account through ECSl's website, where you will be able to view your account information, make one-time or recurring ACH payments, access deferment and cancellation forms, or access an ECSI customer service representative via live chat. ECSI has maintained a government contract to service Perkins loans since 2013. There are various ways to contact ECSI customer service: ECSI Phone Number: (888) 549-3274. Our goal is to provide you with detailed information about your options to make an informed choice. If you are current on the repayment of your account, you may call the Heartland ECSI Customer Service toll-free line at 1.888.549.3274. However, we are making every effort to make the transition a smooth one, with as little service interruption as possible, following the guiding principle of doing our best to address borrower needs. They should not be construed as professional advice from qualified professionals. Plans. Unlike most other federal student loans, Perkins loans are not eligible for any type of income-driven repayment plan. The Department of Education will notify you via letter or email if your loans are transferred, and youll manage payments with the new servicer.
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