TTEC Holdings, Inc. does not undertake to update any forward-looking statements. We combine leading technology partnerships and the CX expertise to enable your success. "In the last 10 years, TTEC has doubled in size and more than doubled its profit. Don't wish for happy customers. "I'm thrilled to join TTEC at this pivotal time. When you have a great customer experience you know it. Learn about contact center best practices, industry trends, and innovative approaches to keep your customershappy. Swanback will partner with TTEC's Chairman and CEO Ken Tuchman and the Company's senior leadership team to accelerate TTEC's next phase of growth. There is nothing worse than a dumb bot. 0000017350 00000 n Koskovich brings broad experience with large business process outsourcing firms including building and leading global CX teams. Get the agile tools to transform your total experienceone stage at a time. Omnichannel, CRM, Automation, AI, we have them all. Learn why we use cookies and how to manage your settings. TTEC Holdings, Inc. (NASDAQ:TTEC) is one of the largest, global CX (customer experience) technology and services innovators for end-to-end, digital CX solutions. 0000001450 00000 n When it comes to your customers, only the best technology will do. A reconciliation of these Non-GAAP financial measures can be found in the tables accompanying this press release. Gain a competitive advantage through automation. Third quarter 2022 GAAP revenue for TTEC Engage increased 7.2 percent to $474.5 million from $442.6 million for the year ago period. The experience economy has created an explosion of interaction volumes across a myriad of channels. Customer experiences should be effortless be consistent be seamless make you feel something be personal be effortless Every experience your customers have with your brand is an opportunity to build a relationship - or lose one. This earnings release contains forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. Options New. On behalf of the employees at TTEC and himself, Ken Tuchman stated, "As we begin this new phase in the evolution of our TTEC family and our Engage platform, I want to take a moment to thank Marty . Customized solutions for startups and hypergrowth with a people-first approach, deployed in a flexible, agile model.
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